SHIPPING POLICY

Marna Ro offers Free Ground Shipping on all U.S. orders (including Hawaii and Alaska).

At this time, Marna Ro does not ship internationally

 

RETURNS & EXCHANGES

In the event you are not 100% satisfied with your purchase, Marna Ro can facilitate a return or exchange per the terms outlined below.
To request a return or exchange, please contact Customer Service via email at customerservice@marna-ro.com.

 

RETURN POLICY

Regular priced items may be returned for a full refund within 30 days of the delivery date. Items denoted “Final Sale” are not eligible for return and are final sale. Items must be in original new condition (unworn, unwashed, unaltered) and must still have all tags attached. Items returned without tags or that are not in original condition will not qualify for a refund. Marna Ro reserves the right to deny a refund if the merchandise does not meet these requirements.

Please note, we only accept returns and exchanges of Marna Ro merchandise purchased via this website. MarnaRo.com will not accept returns/exchanges of Marna Ro merchandise purchased through other retailers. An original receipt reflecting purchase via MarnaRo.com should accompany all returns/exchanges.

If your package arrives within the 30-day timeline specified above, your refund will be processed in the original form of payment within 7 business days. Your banking institution may require additional days to process and post the transaction credit.

 

EXCHANGE POLICY

To exchange an item, please contact Customer Service via email at customerservice@marna-ro.com. Please specify the item/color/size you would like to return and the item/color/size you would like to exchange it for. Exchange shipping and handling fees will be paid for by Marna Ro.